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Service policy

Overview of after sales service
 Our company advocates "quality, innovation, service to win" principle, to provide one year free service for products, services including hardware maintenance (exceptartificial damage); software upgrade; bad site database update; provide customer service service timely response, timely follow-up, timely treatment principle;
 The company's services are mainly telephone service hotline, remote maintenance and remote site service.
 Warranty clause
 Standard warranty clause:
 1 years of hardware maintenance;
1 years of software upgrades;
1 years of on-site support, non product problems on-site service 3 times;
7 days *8 hours of telephone technical support, 4 hours in response, 7 days *24 hours E-mail technical support
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地 址:深圳市福田区振华路47号嘉利大厦R601室